In-Shop Computer Repair

FREE Pickup and delivery service available. Flat rate in-shop repair services start at $79.95, includes diagnostics, and up to 30 minutes of time to complete the repair. Any repair taking longer than 30 minutes will move up to our second tier of labor at $179.95. Any components needed will be in addition to the labor fees.

On-Site Service

Vendors will often apply a blanket, or cookie cutter approach to your situation that can often result in over purchasing unnecessary hardware and/or software that may not entirely address your needs. Grolen will assess your needs and apply the appropriate solution. On-Site service is $129.95/h.

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On-Site Service

Cloud Hosting

Ready to move to the cloud? Grolen cloud services range from email, web hosting, web applications, to full server virtualization. As every situation is different, often one price does not fit all. Give us a call to discuss your situation and get an estimate.

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Cloud Hosting

Remote Support

Remote support incidents are billed out at $99.95/h. If there is an on-going issue or you are enrolled in one of our service plans in most cases this fee will be waived. Note: Viruses cannot be removed remotely. The process required to remove a virus often makes it unfeasible to properly remove remotely.

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Remote Support

New Computers

Grolen custom builds new systems from basic little internet surfing machines to high end gameing systems or servers. Whatever your needs, gaming, video, stock market, photos, we can build it!

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New Computers

Used Computers

Don't want to spend a lot of money on a system? We have a selection of budget friendly used desktop and laptop systems ready to go! All of our refurbished systems have been fully inspected and repaired. They have a clean installation of the Operating Systems installed so they are just like new. Specifications and selection vary, so stop by often to see what is available.

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Used Computers

Website Application

Possible applications are an online database that is accessible from a website anywhere, an application that performs a specific task, chat applications, etc... Talk to us about your idea and we will see what we can do to make it happen.

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Website Application

Service Plans

We have service plans available to save you time and money. In shop service plans start at $14.95 per system per month where all labor is covered. On-Site service plans start at $199.95 a month and include free in shop labor, heavily discounted unscheduled on-site visits, and 1 regulary scheduled maintenance visit per month.

Get to know Grolen

About us

Unlike the big box stores of today, GroLen concentrates on computer repair with expert technicians and diagnostic tools. We also have flat rate in shop services. This way you know what your repair will cost no matter how long or difficult it may be (some exceptions but 98% of what we do fits one of our two flat level repairs).

In 18 years of serving the local community we have seen many competitors come and go. Some lured customers with low "hourly rates" but the repairs took multiple hours or the work was sub-par and the amount spent was no savings – so many returned to us. We have remained consistent, capable, professional and that has been the key to our longevity. Find out about us by dropping by 814 Elm Street at any time – even to just talk "shop".

Our technicians are trained, understand, and have firsthand experience with various computer components and technologies. We understand each component of a system, how it operates, and how it interacts with the other components. With our knowledge and a few diagnostic checks we can accurately assess issues and apply the appropriate solution saving you time and money.

We have experience designing systems such as basic to high end home systems, basic 2-5 client server/workstation or peer to peer networks, 70+ client multi server installations, high end 3D systems for gaming, 6+ monitor responsive systems for stock traders, 40 terrabyte redundant network storage, and multi office installations connected via site to site VPN with distributed file systems.

From homes to all sizes of business, no job too big, no job too small.

We don't like components failing on us, and we know you don't either. We do our best to bring in components that meet or exceed expectations. Many of the components we sell you can find in our systems and our families systems.

Do you have questions? We have answers! Call us or stop by any time during business hours. There are no stupid questions. We realize everyone can't be experts in everything.

Brands

Our Clients

  • These men are wonderful! Honest, fast, reasonable and can do miracles. I love love them

    Janet
  • They have built my last two computers and I am demanding. I will have no other build my computers. They build them, I abuse them. Built Grolen tough.

    Harvey
  • Very nice and helpful

    Amylynn
  • Nice location! Will come here in the future.

    Janet
  • Came in to buy a used desktop. The associate was very accommodating and went out of his way to give us a result we wanted. It was a great deal in the end and a great experience.

    David
  • Grolen Communications is a great small company in Manchester. I remember working with them back in the 90's and now we work with them on a consistent basis regarding computer hardware at our transmission shop. Again, Thank You and thumbs up!

    Wayne
  • They did a great job. My computer was back to normal and even faster than it was before! I got my computer back in a couple of days instead of weeks like some other places. I've sent my whole family there and they have been very pleased with the service.

    David

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